Introduction

French Fragrance LLC takes privacy protection very seriously, and we value the trust you place in us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website.

This policy may change without prior notice. Please review it periodically. It does not cover third-party websites, partners, or affiliates. For third-party interactions, please review their own privacy policies.

What Information Do We Collect?

We collect information required to provide our services effectively, including:

Customer Contact Details:

• Name
• Email address
• Account password
• Phone number
• Shipping address

Important Notes:

• All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
• FrenchFragrance.com will not pass any debit/credit card information to third parties.
• We take appropriate steps to safeguard your data through security systems, but no online system can guarantee 100% protection.

Additional Information Collected:

• Order history, transaction details, purchase dates, pricing, and payment records.
• Cookies, which store preferences and browsing behavior.
• Session logs including IP address, traffic source, operating system, browser details, and timestamps.
• Email communications related to inquiries, orders, disputes, or support issues.

User-generated content (reviews, comments, testimonials, etc.) is not treated as personal information and is not protected by this privacy policy.

How Do We Use Your Information?

We use your information strictly to conduct our business and enhance user experience. Your data is never sold or rented.

Information may be used for:

• Order processing, fulfillment, and customer service.
• Sharing with subsidiaries or partners involved in delivering your order.
• Understanding customer behavior to improve website experience.
• Marketing communication (offers, launches, updates). Users may opt out anytime.
• Personalized features such as saved items, wishlist, and recently viewed products.
• Analytics on site performance and user engagement.

Information may also be used in:

• Legal disputes or compliance with regulatory requirements.
• Fraud detection and prevention.
• Enforcing website Terms & Conditions.
• Preventing misuse or violations of user rights.

Customers may opt out of promotional communication at any time by contacting us at sales@frenchfragrance.com.

Cookies

FrenchFragrance.com uses cookies to improve user experience by remembering preferences, login sessions, and browsing activity. All major platforms like Amazon, Google, Yahoo, and Facebook use cookies.

You may adjust your browser settings to accept or reject cookies as preferred.

External Links & Third-Party Policies

FrenchFragrance.com is not responsible for external websites linked from our site. Third-party privacy policies may differ, and users should review those policies directly.

Policy Updates

Our Privacy Policy may be updated periodically to meet legal, business, or technological requirements. Updates become effective immediately when posted. Customers are encouraged to review the policy regularly.